Terms & Conditions

For the purposes of these Terms and Conditions, the following definitions apply:

• "baansawadivs" / "we" / "us" / "our" — the residence operated at 12 Moo 4, Hang Dong-Samoeng Road, Hang Dong, Chiang Mai 50230, Thailand.
• "Resident" / "you" / "your" — any individual who books or participates in one of our residence programmes, or enquires through our website.
• "Programme" — any of the three residence stays offered by baansawadivs: Welcome Stay Experience, Seasonal Residence Program, or Year-Round Community Living.
• "Agreement" — the binding arrangement formed when a booking is confirmed in writing by both parties.
• "Website" — the website accessible at baansawadivs.live.

By submitting an enquiry through our website, by telephone, or by confirming a programme booking, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not proceed with an enquiry or booking.

Our programmes are available to individuals aged 18 and over who have the legal capacity to enter into this Agreement. Bookings made on behalf of another person by a family member or representative are accepted on the understanding that the representative has authority to act for that individual.

baansawadivs operates as a non-medical senior living residence. We provide accommodation, meals, housekeeping, access to communal facilities, and organised social activities. We do not provide medical care, nursing services, or clinical supervision of any kind.

Prospective residents are responsible for assessing their own suitability for a non-medical residential setting. We encourage open discussion of individual needs during the enquiry process so that both parties can make an informed decision.

Programmes are available subject to room availability. We reserve the right to decline a booking where a prospective resident's needs fall outside the scope of services we can responsibly provide.

Residents are expected to:

• Treat staff, other residents, and communal spaces with respect
• Disclose relevant dietary requirements and comfort preferences accurately during the registration process
• Maintain appropriate personal conduct within the residence and during community outings
• Comply with any reasonable rules or guidelines communicated at the time of arrival
• Report maintenance issues or concerns to staff in a timely manner

We reserve the right to ask a resident to leave the programme early if their conduct materially disrupts the wellbeing of others, at our reasonable discretion. In such circumstances, a pro-rata refund for unused days will be provided.

All content on our website — including text, images, and design — is the property of baansawadivs or used with permission. You may not reproduce, distribute, or otherwise use website content without our prior written consent. Access to our website grants you a limited, non-exclusive licence for personal, non-commercial use only.

baansawadivs provides its residence programmes in good faith. We do not make any representations regarding:

• Any specific health, social, or personal outcomes from participation in our programmes
• The suitability of our residence for individuals with particular medical or care needs
• The uninterrupted availability of any specific activity, facility, or service

Information on this website is provided for general purposes and does not constitute professional advice of any kind.

To the maximum extent permitted by Thai law, baansawadivs's liability for any claim arising from or related to a programme or this Agreement shall not exceed the total amount paid by the resident for the programme in question. We shall not be liable for indirect, incidental, or consequential losses.

We shall not be liable for events beyond our reasonable control, including natural disasters, public health emergencies, government restrictions, or other force majeure events. In such circumstances, we will communicate with affected residents promptly and seek to find a reasonable resolution.

If a concern or complaint arises, we encourage residents and families to contact us directly in the first instance so that we may seek to resolve the matter informally. We will acknowledge any formal complaint within 5 working days.

These Terms and Conditions are governed by and construed in accordance with the laws of the Kingdom of Thailand. Any dispute that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts of Chiang Mai Province, Thailand.

We may update these Terms and Conditions from time to time. Updates will be posted on this page with a revised effective date. Confirmed bookings will not be retroactively affected by changes made after confirmation. Continued use of our website after changes are posted constitutes acceptance of the updated terms.